Legal Privacy and Cookie Policy

We want you to feel safe and suitably reassured when using our website, so there are a few things you should know…

Our Use of Cookies

When you visit our website, we may send your browser a cookie. Cookies are small text files that are harmless to your computer but provide us with information about how you use this website. St Astier Ltd operates an ‘implied consent’ policy which means that we assume you are happy with how we track and collect data from our website. We use two types of cookies:

Essential Cookies

These cookies are essential for the running of our website. Without the use of these cookies parts of our websites would not function or provide you, the user with helpful information. For example, we anonymously track the popularity of each of the articles in our Blog to present users with a list of the most popular posts in the sidebar. We think this enhances your experience whilst using the website, plus it helps us to engage our audience and deepen our relationship with you – after all, we want you to stick around.

Analytics Cookies

We use these types of cookies to monitor the performance of our website: how users arrive at our site, what they do during their visit and how they consume our content. We also track things like what browser and operating system is being used during a visit. We are able to track this information by placing a JavaScript tag in the pages of our site. Please note that this data is not tied to personally identifiable information – we can’t tell who you are. We use the data we collect to refine and improve user experience and to enable us to better tailor content to the needs of our target markets.

But What if You Don’t Want These Cookies?

You are not obliged to accept cookies and may modify your browser so that it will not accept cookies. The browser you use to surf the web not only allows you to see the cookies that you have got but also allows you to control their use. You can control them by allowing them, deleting them individually or deleting all of them. You can also set your browser to not accept cookies altogether. If this option is selected, you should be aware that many websites will not function properly or at all. It may be possible to set your browser to not accept cookies and ask for your consent before each cookie is set on your device. This gives you control over what is set on your device, however has the drawback of slowing down your browsing experience.

You can find more information on cookies, how to control and how to delete them at www.aboutcookies.org

If you do not wish to modify your browser settings and do not wish to be tracked then you should not use our website.

Web Beacons & URL Tracking

As part of our email communications and website analyses, we may use web beacons and track URL’s. Web beacons are electronic files that count users who access a website or page and can also allow us to see if a cookie has been activated. Web beacons on web pages or email communications allow us to measure the effectiveness of our communications and marketing campaigns. However, we do not track all communications – tracking is limited to emails relating to our newsletter or various satisfaction surveys.

You can’t decline web beacons, however by preventing cookies being used on your computer, you can prevent web beacons from tracking your activity.

Social Media Buttons

Some of the pages of our site, most likely our Blog, may contain social buttons that allow users to quickly share or bookmark pages. To connect this service to various social networks, these buttons rely on JavaScript files that are served from sites other than our own. You need to be aware that these third parties are likely to collect information on your internet usage including your activities on our own website:- if you click on a social network button on our website or others using this service, this action will be registered. We encourage you to check the privacy and cookie policies of each of the services we use, this includes those of Google, Facebook, Twitter and LinkedIn.

Marketing Consent

If you are an existing customer we will keep you informed of developments within the company that relate to the services you have received.

When you give us your personal information, we will give you an option to receive additional on-going marketing communications from us which may include offers and news on alternative services. We promise to never sell our customer data to other companies to use for their marketing purposes.

All of our marketing communications will have a method to unsubscribe. You may also exercise your right to opt out of the use of your information for marketing purposes at any time by contacting us by one of the methods explained at the end of this notice.

Disclosure of Personal Information

Your personal information will be disclosed only where we are obliged or permitted by law to do so. If you post or send offensive or objectionable content anywhere on our website or otherwise engage in any disruptive behaviour, we can use the information that is available to us about you to stop such behaviour. This may involve informing relevant third parties such as your employer and law enforcement agencies about the content and your behaviour.